Product Support

10 popular FAQ

• 1.

  Cannot connect to the database when UAC enabled on Windows Vista and MSDE 2000 (or SQL 2000).

• 2.

  How to uninstall AuditPro?

• 3.

  The Peformance monitoring module does not provide data about WWW history.

• 4.

  Login failed for user 'COMPUTERNAME\ASPNET'

• 5.

  How long does data collecting take and how much does it load a local computer and network environment?

• 6.

  How is software, user and hardware data collection performed? What sources does the system use?

• 7.

  AuditPro did not find installed software, although it is on the disk and it was found in the registry records.

• 8.

  I need to change a computer identifier.

• 9.

  DCOM - RPC server is unavailable

• 10.

  After starting AuditPro a message appears stating "The ordinal ... could not be located in the dynamic link library MFC42.DLL“.