HelpDesk

...based on the newest findings in user support research

In all organizations, the implementation of effective user support has always been both an everyday chore and nightmare at the same time, HelpDesk is an excellent answer to this problem.

AuditPro HELPDESK brings a robust, intuitive and fully configured solution based on the newest findings in the field of user support.


(It provides an effective shield over arbitrary set of problems and customers,) including an effective co-operation of problem solving teams, demand escalations, parameterization in compliance with SLA contracts, response automation, creating a history of demands, allocating problem solvers, prioritization of tasks and executive reports.
Direct integration of AuditPro HELPDESK into AuditPro INVENTORY, PERFORMANCE MONITOR and ASSET MANAGEMENT information systems gives AuditPro HELPDESK terrific effectiveness in user support for any type of user needs and any type of organization.


Like many other companies worldwide, you too can have all the benefits of AuditPro's help desk. Try it and all the other the excellent features of AuditPro, right now, for free!

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Webinars

Join us through webinar. On this AuditPro7 basic overview our instructor will introduce AuditPro and it's functions. He will show you outputs in form of software audits, PC's performance graph or line-up of demands in HelpDesk.

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Case studies

  • "AuditPro is a well controllable and well graphically designed tool. It does not keep the user from working. The SW and HW audit run simultaneously, everything being provided by one client, which, in addition, does not need to be installed on the audited PC). The SW and HW test was 100% successful on 250 testing PCs."

    Jaromír Riha,
    IT manager, Ceskomoravska stavebni sporitelna Co

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Testimonials

  • "AuditPro software is not only an auditing tool, but also a means of exercising psychological pressure that is effective even before the software's actual implementation. Computer users would panic and willingly delete unauthorised software from their workstations at the mere mention that AuditPro is to be applied to their computers"

    Jiri Matejka,
    AuditPro Partner, ANF DATA Ltd

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